• johannesvanderwhales@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    12 days ago

    Remember that multibillion dollar corporations are pushing you to self checkout because they are too cheap to pay someone minimum wage to work a register. The boomers are right.

    • Smoogs@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      12 days ago

      some people don’t want it wait for a million years for the person in front of them with 600 items to get through.

      Some solutions are not just about solving one thing or a personal attack.

      • johannesvanderwhales@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        12 days ago

        Like you’re not waiting for the person in front of you in self-checkout to fumble their way through scanning those items? Who do you think is faster at it, the boomer in front of you in line or someone who does it all day? You’re just buying into the bullshit narrative you’re being fed.

      • blindbunny@lemmy.ml
        link
        fedilink
        English
        arrow-up
        0
        ·
        12 days ago

        Tell that to people that could have had jobs as a cashier that those machines have taken away.

        May the hammer of Enoch do it’s work.

        • vithigar@lemmy.ca
          link
          fedilink
          arrow-up
          0
          ·
          12 days ago

          Doing less work has been the primary motivating factor behind basically all of human progress. The problem is that the savings is lining shareholder pockets instead of reducing employee workload.

        • Demdaru@lemmy.world
          link
          fedilink
          arrow-up
          0
          ·
          12 days ago

          I will, no problem. Luddites have no place today, thank you.

          Heck, cashiers are still wprking where I live. One of them just gets assigned to 6 or 8 self checkouts instead of normal register.

              • Slovene@feddit.nl
                link
                fedilink
                arrow-up
                0
                ·
                12 days ago

                There is no automation getting rid of a shit job. The customers now have the privilege to do that job for themselves.

                • gamermanh@lemmy.dbzer0.com
                  link
                  fedilink
                  English
                  arrow-up
                  0
                  ·
                  12 days ago

                  Pick one: it’s losing people their jobs, or it’s not

                  Quite prefer doing it myself, none of my local stores have any of the issues listed elsewhere on the thread. Must suck for them but that’s not a reason to not progress

              • blindbunny@lemmy.ml
                link
                fedilink
                English
                arrow-up
                0
                ·
                12 days ago

                Just learn to code right bro. You dumb ass libs always assume everyone is as skilled as you and every job you don’t want to do is lesser. Some people like being cashiers.

                Get back at me when you learn some labor theory and intersectionalize more.

                • gamermanh@lemmy.dbzer0.com
                  link
                  fedilink
                  English
                  arrow-up
                  0
                  ·
                  12 days ago

                  Just learn to code right bro

                  Lol, no, don’t put words in my mouth, dickhead

                  You dumb ass libs

                  Swing and a miss

                  assume everyone is as skilled as you

                  Even BIGGER miss. I’m an asshole and assume most people are far less skilled than me, and am regularly proven right

                  and every job you don’t want to do is lesser

                  Your words, not mine, I don’t consider cashier’s to be lesser to me in any way unless they, as an individual, give me reason to

                  Some people like being cashiers

                  Yeah, you’ll notice you said “some” and not “most”, so what’s your point, exactly?

                  Get back at me when you learn some labor theory and intersectionalize more.

                  Get back at me when you learn how to discuss what was said and not prop up a shitty strawman

    • Honytawk@lemmy.zip
      link
      fedilink
      English
      arrow-up
      0
      ·
      edit-2
      12 days ago

      We should strive to automate as many jobs as possible. Not try to keep tedious jobs from disappearing.

      Those multibillion dollar corporations will have to keep adapting to the world, one way or another. They should be able to handle an automated world, Or we might need to bring out the torches and pitchforks.

    • cows_are_underrated@feddit.org
      link
      fedilink
      arrow-up
      0
      ·
      12 days ago

      That’s one of The reasons I don’t use the self checkout. Also since I want to pay with cash and can’t do that at the self checkout.

    • Allonzee@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      edit-2
      12 days ago

      Alternatively, self-checkout is a great way to shoplift from big corporations destroying civilization and the habitability of the planet.

      Doo Doo Doo… Doo! 🌠

    • bitchkat@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      12 days ago

      And that is why I stopped using them. Actually, I just order online for most things and curbside pickup.

  • cm0002@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    13 days ago

    I actually like the Self-Checkout, it’s faster for me. The people who have difficulty with them just don’t want to put a single thought into things.

    • ChihuahuaOfDoom@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      I can also self-check faster than waiting for a cashier but I do put thought into it; the thought is “these things cost jobs”.

      • osaerisxero@kbin.melroy.org
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        I think it depends on the implementation. The grocery store by me replaced 2 express lanes, of which only one was ever open with 8 self checkouts staffed will 1 person to babysit the machines and direct traffic. A wash for the employee and the owners, and a net positive for the customer.

      • Kusimulkku@lemm.ee
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        While a noble goal I’m sure, same as that not allowing pumping gas yourself thing, I expect the companies behind the actual decision to give exactly no shits about your preference. Theoretically they should, realistically they don’t need to.

  • Admiral Patrick@dubvee.org
    link
    fedilink
    English
    arrow-up
    0
    ·
    13 days ago

    I would LOVE to use the self checkouts since the grocery chain near me has been replacing all the human cashiers. But the damn things treat you like a thief, make you wait 2-3 seconds between scans, you can’t scan your whole cart of groceries without going down and bagging them when the conveyor gets more than half full, etc.

    They’re horrible. I just wait in line for one of the human cashiers every time.

      • Admiral Patrick@dubvee.org
        link
        fedilink
        English
        arrow-up
        0
        ·
        edit-2
        13 days ago

        Because the bagging area is like 9 feet away at the end of the conveyor.

        They’re basically reversed from what the cashiers use where you load your items onto the conveyor to be scanned. On these, the scanning platform is a little, tiny table on one end where you scan your items and then you put it on the conveyor that takes it to the bagging area.

        When the belt gets a little less than half full, the machine makes you go bag some stuff.

        All the while, my groceries are melting lol.

        Edit: Like this

        The other style where you can bag as you go (pictured below) also make you wait 2-3 seconds, but if you’re scanning a lot of little items (seasoning packets, yeast, those little water flavor enhancer things, etc), they don’t trigger the scale and you have to wait for it to realize you’re not stealing or something. Either way, they’re not suitable to scan a whole cart of groceries. Like, if you fill up the carousel and try to set some bags down until you can put them in your cart, it’ll call for backup and you have to wait for the single cashier that’s attending to 12-15 of these abominations to come and verify you’re not trying to steal.

        • kamenLady.@lemmy.world
          link
          fedilink
          arrow-up
          0
          ·
          edit-2
          13 days ago

          The one I know from here in Germany looks the same, but instead of the conveyor, it’s the same arm as the one you put your groceries on, before scanning.

          So you don’t have to move at all, just move your groceries from the left to the right.

          The one in your pic must be a struggle

          • Admiral Patrick@dubvee.org
            link
            fedilink
            English
            arrow-up
            0
            ·
            13 days ago

            It absolutely is. Almost like it was designed to be as frustrating as possible for some kind of social experiment.

        • brap@lemmy.world
          link
          fedilink
          arrow-up
          0
          ·
          13 days ago

          God damn that conveyor thing is a stupid idea. The ones in my local have a small bagging platform or a large platform depending on how much you’ve got to deal with. Or you can use the handheld scanner or phone app while you walk around the store and just pay at the end without the faff.

      • Admiral Patrick@dubvee.org
        link
        fedilink
        English
        arrow-up
        0
        ·
        13 days ago

        Lol, yeah, they definitely don’t have to suck. When they first put those in, they were actually pretty fantastic. But Kroger Corporate said “not on my watch” and cranked up the security to obscene levels and made them horrible. There’s just not another decent grocery story close to me, so I’m stuck. Yay food deserts 🫠

        • Venator@lemmy.nz
          link
          fedilink
          arrow-up
          0
          ·
          11 days ago

          Even better was for a while in NZ we had an app for scanning your groceries on your phone then you just scan a qr code on your phone at the checkout and pay. Not quite as amazing as the amazon “ai” (anonymous Indian) powered one, but still pretty great and didn’t require a team of actual humans to manually run it(apart from the customer). Too bad they had to cancel it for theft prevention shortly after they jacked up the prices of everything by about 250% in what seemed like one week…

    • Deceptichum@quokk.au
      link
      fedilink
      English
      arrow-up
      0
      ·
      13 days ago

      I just scan my shit and go, it’s the most pain free experience ever. I don’t get how you are having such difficulty with it.

      • SomeoneSomewhere@lemmy.nz
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        It can vary depending on how the store sets the machines up. I’m on the wrong continent to use Walmart ones, but there’s definitely variation in how paranoid and slow they are set here.

        I feel it’s one of those cases where if you’re familiar with them and can think like the person who designed/programmed them, it can work pretty well. If you get confused by unfamiliar card terminals or a phone doing an update, you’re in trouble.

        E.g. it uses an expected weight and tolerance for products going into the scales. If this is produce you’ve just weighed, it’s going to be pretty precise. Same goes for something really light like a toothbrush; a 50% margin on tens of grams is still not much. If it’s a prepacked bag of oranges, then the weight could be way off (add a whole orange over the expected weight) so it won’t alarm on e.g. you putting a reusable shopping bag on the scale with the oranges. This lets you skip the annoying use-your-own-bag process.

        Knowing and remembering which is the next button to hit helps a lot.

        I find they’re fine for <5 items especially if the store is busy, but for a full trolley, you’re better off with a lane just for staging reasons.

        • Baphomet_The_Blasphemer@lemmy.world
          link
          fedilink
          arrow-up
          0
          ·
          13 days ago

          I used to treat them like the 15 item or less lane, but over the last year they have gotten worse as in you’re forced to scan more slowly than before, scales are even more sensitive, can’t pull the whole drop your reusable bag with the first scanned item anymore or it starts screaming about unexpecteditem in bagging area. It’s like they’ve gone full blown over the top anti theft settings to the point that it’s so frustrating to use them now that I hardly ever do anymore.

      • Kusimulkku@lemm.ee
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        Different countries, different areas and even different shops have different machines and different systems in place.

      • Onno (VK6FLAB)@lemmy.radio
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        The experience depends entirely on which shop you go to, how much space there is for your trolley, which model of self-checkout you encounter, how well the touch screen is calibrated and cleaned, which software version is installed and when the last time was that maintenance was done on it, not to mention what state the previous user left it

        In other words, it’s a stressful and moving feast that many, myself included, absolutely detest.

      • agamemnonymous@sh.itjust.works
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        Don’t do that, it’s not effective feedback. Ask for a manager, explain to them that you’re dropping your shit where you stand and going to the grocery store down the street, and why. Should be a brief conversation, and if multiple people do that then it’s more likely to trickle up to corporate.

    • Rhaedas@fedia.io
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      What, charging for access to something that has minimized their front labor needs? Are they going to still stay with just one cashier open a time even during rush periods?

      And for some reason they now restrict to only a few of the many self checkout registers at a time. Like they have ten counters, and I get sometimes one may be not working…but they only have three open at a time with a long line forming for self checkout. I’m not sure what the goal is there.

  • RegalPotoo@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    13 days ago

    The major supermarket chain where I live has a “shop and go” system. You get a battery powered barcode scanner that you take round and scan items before you put them in your trolley, then hand it over to an operator at the end. They can download the list of items to the till, then you pay and leave.

    They have a “random spot check” system where sometimes they pick a few random items out of your trolley and check that they are on the list. I’m imagining that some people get away with theft, but it’s probably not a lot more than people who are going to steal normally anyway

    • Kusimulkku@lemm.ee
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      I’ve tried those a few times, what trips me up is that they don’t do well (or I don’t know how to) with -30% and the nightly -60% stuff. That stuff is vital to me

  • Kowowow@lemmy.ca
    link
    fedilink
    arrow-up
    0
    ·
    13 days ago

    Burn all the self checkouts, what do I get out of this lazy " automation " I’m not touching one till I get a discount for don’t someone else’s job

    PS let me smash those stupid one way gates at the entrance with a hammer

      • blattrules@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        13 days ago

        These things are so they don’t have to pay people to check out your groceries anymore. There’s not much convenience in them when you’re buying produce and have to go through multiple pages to find the item you’re scanning in or god forbid the barcode doesn’t read or put something in the bagging area too quickly and then you have to stand there looking stupid while an employee comes over to help you because the machine encountered an error and won’t let you continue scanning your stuff.

          • blattrules@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            13 days ago

            Sometimes that’s all they have open (Home Depot) so you do have to go to them. If these companies can save a buck by having you ring yourself up, they will.

    • zoostation@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      You transport yourself to the store, walk around the store, pick the items up off the shelf, take them around the store, take them with you to checkout, take them to your car, bring them into your house, and put them away. But moving the item 36 inches from your basket to your bag is something you’re too enfeebled or important to do yourself?

      • Kowowow@lemmy.ca
        link
        fedilink
        arrow-up
        0
        ·
        13 days ago

        Sorry man but what do get out of that extra effort how ever small it is, “oh no I’m going to wait a bit longer while I’m on my phone”, maybe it’s because in from a small town and such things are pretty recent but they just feels like there’s dishonest about them

    • Kusimulkku@lemm.ee
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      They’re way, way, way faster for me and funny enough at the same time I have peace of mind in that the person next in line isn’t breathing down my neck while I’m putting stuff in my backpack.

  • RememberTheApollo_@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    13 days ago

    I don’t know if the letter is real, but this was my parents. They refused to use the self-checkout because they didn’t work there and it might take away jobs. Meanwhile, they’re the same people who complained that pretty much any basic customer facing job shouldn’t pay a living wage.

    They exist.

  • 5714@lemmy.dbzer0.com
    link
    fedilink
    arrow-up
    0
    ·
    13 days ago

    The fear of employment replacement through automation hinders creativity which would actually provide safer, better and more meaningful employment.

    If people (workers, consumers, neighbours) would own or have a foot in their workplaces (i.e. cooperatives), they would care more about that.

          • 5714@lemmy.dbzer0.com
            link
            fedilink
            arrow-up
            0
            ·
            12 days ago

            Yeah, surveillance steals value from consumers.

            Self-checkout seems better to me, because it decreases monotonous and forced public interaction (thus somewhat automated anyway): Beep. Beep. Beep. Do you want loyalty points? That’s 21.46€. Do you want the receipt? Goodbye! Beep. Beep. Beep…

            It uses less space.

            It is parallel instead of serial.

            The work is not much more than putting groceries on a checkout lane anyway, except for unlabelled fruits and vegetables.

            Self-checkout allows for smaller stores and coops, for example in villages or as kiosk.

            • redisdead@lemmy.world
              link
              fedilink
              arrow-up
              0
              ·
              12 days ago

              Oh no, you had to answer two yes/no questions

              The worst inconvenience in the world.

              Parallel vs serial: there’s usually more than one check out lane open so idk what you waffling about.

              Less space is not a convenience for me so idgaf

              My local coop has regular check out lanes and it’s in a small town so idk what you waffling about.

    • redisdead@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      12 days ago

      Because in reality these businesses don’t offer better, more meaningful employment for the people they replace by making the customers work.

      It’s just more people in the unemployment fodder.

      My local coop refuses to add self-checkout lanes and this is why I shop there even though it’s more expensive than the alternatives.

      Fuck corporate greed.

  • dumbass@leminal.space
    link
    fedilink
    English
    arrow-up
    0
    ·
    13 days ago

    When I get called to open a checkout because some lazy fuck doesn’t want to use the self service, I take my sweet fucking time, I’ll fuck up scanning and have to re scan, I’ll just straight up stare into the void for some time, anything I can to make the situation as long and frustrating as possible.

    I had one lady go " I bet I saved you from a crappy job" I just said " Nah, you’ve actually put me behind in my job and now I have to bust my ass to get back on track because you needed to be served."

    The only good thing about your store being run with a skeleton crew is they are less likely to fire you for being a dick to customers.

    I don’t get paid to listen to your entitled bullshit.

    I have no problem serving the elderly tho, unless they’re dicks about it. Then they get treated same way everyone else does.

      • dumbass@leminal.space
        link
        fedilink
        English
        arrow-up
        0
        ·
        13 days ago

        I didn’t say I hated my job, I like my job, but my job isn’t serving people on checkout, I get pulled away from my job that I like doing because of entitled customers who have this need to be served.

        No one wants to work on checkout, customers need to buy their stuff, so self service is the current option.

        don’t abuse the customers

        Well can customers stop abusing us because of a decision corporate made? I get abused on the daily because customers are rightfully angry at the company, but wrongly attack the staff who have abso-fucking-lutely no control over the situation.

        Abuse corporate, ring those assholes and make their days shit, don’t attack us underpaid shit kickers who are living paycheck to paycheck because some corporate cunt wants a bonus this year.

        We’ve had customers physically attack my co-workers over this, it’s pathetic and childish, but we’re the assholes.

  • frog_brawler@lemmy.world
    link
    fedilink
    arrow-up
    0
    ·
    13 days ago

    I have mixed opinions on self checkout… but the best is when I go to buy beer, and only beer. Someone that works there has to ID me and plug my birthday into the computer anyway so it’s like shrodingers self check out.

    On a more serious note, I enjoy not having to make small talk with the cashier but also would rather not be watched like I’m a thief when I ring out my stuff.

    Also, it’s kinda nice to eat all organic fruits and vegetables and only pay the prices for the GMO versions.

    • Smoogs@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      12 days ago

      Surely you can find human connection than just at a checkout. We don’t have to inconvenience everyone and refit everything in our world just so someone can have a conversation with someone else. I mean we still have public areas other than a shopping place that’s meant to stand around and have convos that doesn’t plug up everyone else’s time.

    • lemmy_outta_here@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      Haha like the ONLY good thing about self checkout is the potential for stealing. As for the small talk thing: the most I’ve ever had to say to a cashier was “hello” and “thank you”. I can handle that.

  • collapse_already@lemmy.ml
    link
    fedilink
    English
    arrow-up
    0
    ·
    12 days ago

    I hate the self checkout at my local Kroger because it works like fucking dog shit. Always playing a patronizing voice telling me to put the item in the bagging area even though it already is. Always has an inadequate amount of space in the bagging area.

    If the purge happens everyone is going to be looting and murdering. I’ll be the person burning down Kroger.

    • Aneb@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      12 days ago

      I went to self checkout at Costco cause I was borrowing my sister’s card and didn’t want the cashier to check it, unrelated but self checkout does gave uses

      • candybrie@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        12 days ago

        My experience with self checkout at Costco is very much that they still do 80% of the work if you have more than 2 things. Like they’re flipping things and scanning them in my cart and I’m just handling pushing buttons and paying on the touch screen. It’s kinda bizarre but not bad imo.

        The real trick is they don’t have the weight sensor and cameras that flip out over every move. Like damn I told you I was putting 3 bags in the bagging area; they are not unexpected items.

    • Psythik@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      12 days ago

      Never understood why people struggle with the bagging area thing. You’re doing something wrong. Here’s a hint: Every item in the store is weighed, and the bagging area has a scale on it that measures that weight. If you accidentally put more or less weight into the bagging area, it’ll complain.

      Scan, immediately bag within 3 seconds, and don’t let anything touch the bagging area, not even your hands. Utilize the “skip bagging” button for items that take more than 3 seconds to bag (but don’t hit "skip bagging more than 3/4 times or it’ll complain). Immediately remove any excess weight (such as your arm or a bag) after bagging. I promise you’ll almost never have another an issue again.

      • JasonDJ@lemmy.zip
        link
        fedilink
        arrow-up
        0
        ·
        edit-2
        12 days ago

        Dude sometimes those scales are stupid sensitive and even straight up busted.

        My grocery store keeps empty paper bags in a pile on the scale so they are part of the tare weight. Doesn’t matter. I’ve taken a bag off the pile, opened it, and placed it back on the scale…and needed to get an employee to re-tare it so I could start scanning. This was before even scanning.

        My grocery store also has cameras on top, too, watching you from above. At each register. And if they think that you put something in the bag without scanning it, it’ll call over an attendant. To review the tape with you, like getting the refs to review a play.

        Plus having kids that can’t stand still. Bound to touch the scale at some point. And they love to do self checkout.

        BJs has it right…they are a wholesale club like Costco. I think they are regional. They have scales but I don’t think they even use them. In fact, I don’t even have to unload my cart. I try to load my cart so barcodes are all facing up (as much as I can) so I just rapid fire zap-zap-zap. It’s very satisfying.

      • esc27@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        12 days ago

        Sometimes they are just broken. Bad scales, sensors, etc. Kroger’s converyor style checkouts are especially bad.

      • collapse_already@lemmy.ml
        link
        fedilink
        English
        arrow-up
        0
        ·
        12 days ago

        I know how to bag groceries, you fucking condescending asshole. The Walmart and Home Depot self check work every time for me. Kroger has defective ones. Maybe their scales suck. Maybe they need different values for their timers. I am not going to debug it for them unless they pay my software consulting fees which seems highly unlikely because they’ve broken for more than five years.

  • TachyonTele@lemm.ee
    link
    fedilink
    arrow-up
    0
    ·
    13 days ago

    If you ever hear someone tell another customer “i don’t work here”, immediately call over to that person and tell them to restock isle 5.