• RememberTheApollo_@lemmy.world
    66·
    23 hours ago

    Like every tech support forum, email, or phone call ever.

    List a complete description of all information regarding the issue. List correct OS version, firmware, etc. List all attempts at correcting issue based on standard and deeper steps (i.e. power on/off, resets, reinstalls, checking connections, etc.)

    Tech help proceeds to disregard everything you just relayed and asks for the same things you just did. Or just tells you to nuke it all and wipe everything you’re trying to save.

    • valkyre09@lemmy.world
      541·
      22 hours ago

      Sorry bud, you’re one of the good ones that needs to suffer because of the actions of many. Everybody on our service desk is taught “trust but verify”.

      The approach isn’t meant to upset people like your good self, but you’re such an insignificant statistic that it’s worth pissing you off to catch the 90% who claim to have done all those things and haven’t.

      • StupidBrotherInLaw@lemmy.world
        23·
        21 hours ago

        I cannot count how many times I have asked a user if they’d reset their system to which they’d respond yes. Then I’d check uptime and find it was days or weeks.

      • Jon_Servo@lemmy.world
        12·
        20 hours ago

        I don’t do IT, I troubleshoot aviation electrical and avionics systems, and the practice still holds true. “Why are you checking what I already verified?” “Just trying to make sure I’m on the same page as you. It helps me in my own weird way” is a great way to defuse their agitation sometimes.

    • CodingCarpenter@lemm.ee
      7·
      20 hours ago

      This does not always stand true. Try contacting Shudder for help with your account. Dumbest fucking non email reading fucks I’ve ever dealt with

    • Croquette@sh.itjust.works
      10·
      22 hours ago

      I can understand that the tech has to go through a script because they need to, but what I fucking hate is that there is never really a solution to a real problem, only “nuke it”. Fuck you, find a solution

        • Croquette@sh.itjust.works
          4·
          17 hours ago

          Absolutely, but it sucks that its always the go to instead of providing real support.

          But I am an old man shouting at clouds on that issue.

    • Tikiporch@lemmy.world
      1·
      20 hours ago

      IT support is broken. MSPs that promise everything and deliver nothing but closed tickets with no resolutions.

  • PhobosAnomaly@feddit.uk
    1551·
    1 day ago

    Even if I want to get rid of something for nothing, I’ll put it up for a fiver.

    The number of fucking idiots that come out of the woodwork rises exponentially when you list it for free, proper unreasonable or a ludicrous false sense of entitlement.

    I’ll wait until someone wants it, offers to pay, and tell them to keep it and put it in a charity box on their way home or some shit. Saves a lot of hassle.

    • egrets@lemmy.world
      71·
      1 day ago

      I used to do this, too, until local charities started complaining about all the lamps being posted into their donation boxes.

    • the post of tom joad@sh.itjust.works
      33·
      23 hours ago

      Yeah for a week my sister had so many people grilling her about the condition of or asking her to deliver the couch she offered free. She relisted at 20 bucks, someone “talked her down” to a fiver and grabbed it that day

      • Bob@feddit.nl
        10·
        22 hours ago

        I gave a load of my stuff away for free just before emigrating about four years ago, and you wouldn’t believe how much palaver people will go through to organise picking up a couch. I’d be making time come hell or high water if I wanted something like that for free.

    • RoquetteQueen@sh.itjust.works
      20·
      1 day ago

      I just donate things to thrift stores. I can’t be bothered to sell anything. I did enough customer service jobs when I was younger to know that I have zero patience for customers.

      • superkret@feddit.org
        43·
        1 day ago

        Me: no, sorry I just sold it to someone else.
        Them: I’ll come pick it up in half an hour.

      • Mitchie151@lemmy.world
        20·
        1 day ago

        To be fair, this one is common on Facebook because it’s the stupid top auto reply thing that is way too easy to fat finger when browsing listings

        • AwkwardLookMonkeyPuppet@lemmy.worldEnglish
          12·
          1 day ago

          That doesn’t explain why people have done it on Craigslist since before Facebook existed, where they have to open an email client, type it out, and send it.

          • bleistift2@sopuli.xyzEnglish
            5·
            23 hours ago

            Because they assume that the seller is not The Perfect Human and remembers removing the ad once they’ve sold the thing?

      • AwkwardLookMonkeyPuppet@lemmy.worldEnglish
        111·
        1 day ago

        I add this to my listings

        “If the post is still up, the item is still available. I will remove the post as soon as it is no longer available. If you message me and ask me if it’s available, I will block you.”

        And then I block them.

    • fury@lemmy.world
      21·
      1 day ago

      It nice to hear from you.well am pretty okay with your asking price but i just need some re assurance on the condition,am buying it as a gift for my son in United Kingdom so can you accept paypal as a mode of payment and i will add $90 for shipping,i will have do it local transaction but i am out of town presently…so you can get me back with your paypal email account so i can pay now.hope to hear from you soon.kindly text back ASAP

  • Flamekebab@piefed.socialEnglish
    25·
    23 hours ago

    To put the shoe on the other foot:

    • “No time wasters” (You’re wasting your own time writing this for your listing)
    • “Bought for ¤x” (You think your item is worth more than it is and will be a pain in the arse about it)
  • Flying Squid@lemmy.world
    112·
    19 hours ago

    I literally had this happen multiple times working as a vendor at sci-fi cons in the 1990s. Our prices would literally be right there and people would point to each one and ask how much it was. And my boss wouldn’t let me tell them that the prices are right there and point to where the prices were because my boss was a dumbass. In so many ways.

    • palordrolap@fedia.io
      6·
      18 hours ago

      The thing is, for about 50% of those people you could talk to them like they were three years old and they’d be glad someone was communicating on their level for a change. The other 50% would think you’re the idiot. But they still wouldn’t read the sign.

  • IninewCrow@lemmy.caEnglish
    21·
    1 day ago

    Lol

    I had an old time country friend of mine … he lived out in the country in a farming area surrounded by farms. The kind of guy that just loved to talk and talk and talk for hours on end if you allowed him.

    He said for fun when he ran out of people to talk to he’d go see some farmer he’d never met before who was selling something … anything (including a $5 lamp) … and ask them if they had an old time horse drawn manure spreader. He said most farmers like to talk because they’re always bored or just want to delay having to go to work. Asking about horse drawn manure spreaders gets then to talk about the old times, good old days, memories of working with their fathers, what they have, what they built, where they’re from and on and on and on.

    My friends name was Jack and he was a pain in the ass because he could occupy your entire day talking about everything under the sun. He was fun for about an hour but beyond that, he probably wouldn’t notice if the dried husk of your remains started to blow away.