Transit card is linked to your credit card which is linked to your identity. Unless you pay cash and obtain a new cars/pass each time.

This can also backfire because they might transfer you back to the queue, losing your previous spot.

Communities moving to ‘chat’ based platforms instead of traditional discussion boards is something I’ve observed a lot in the last few years. Which certainly feel like a step backwards in my view. It keeps happening though, so I must he in the minority opinion on this.