Hi all!

I’m stuck with a problem on my TrueNAS server. I suspect the boot drive is dead, but I don’t know how to proceed to get it back up and running.

My setup:
-HP Compaq 8000 Elite SFF with 8gig ddr3
-TrueNAS-24.04.2.5
-Boot drive: Kingston SSD A400 240GB
-Data drives: 2 X Kingston SSD DC600M 960GB

Today i noticed that my Truenas was offline and I couldn’t ssh into it. The nic lights were not showing any activity. After a few boot attempts I hooked it to a monitor and keyboard. No boot media detected. Then checked in the bios and the data drives are detected but not the 240GB boot drive. So I pull the boot drive out and hook it to my Thinkpad running mxLinux. I have a USB to SATA cable, that I’ve used before to troubleshoot drives. The drive is not showing up in Disk Manager. Output of dmesg -w when hooking up the drive is following:

[ 2369.520731] usb 2-1: new SuperSpeed USB device number 9 using xhci_hcd  
[ 2369.547175] usb 2-1: New USB device found, idVendor=2109, idProduct=0711, bcdDevice= 1.44  
[ 2369.547194] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3  
[ 2369.547202] usb 2-1: Product: VLI Product String  
[ 2369.547208] usb 2-1: Manufacturer: VLI manufacture String  
[ 2369.547213] usb 2-1: SerialNumber: 000000123AFF  
[ 2369.549433] usb-storage 2-1:1.0: USB Mass Storage device detected  
[ 2369.549917] usb-storage 2-1:1.0: Quirks match for vid 2109 pid 0711: 2000000  
[ 2369.550061] scsi host3: usb-storage 2-1:1.0  

Been trying to resolve this for hours with google but to no avail. Any help appreciated where to go from here.

Thanks 🙏

  • mumblerfish@lemmy.world
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    16 days ago

    Not sure what Disk Manager is, but if it says

    USB Mass Storage device detected

    It appears to be something. If you do a sudo journalctl -f before you plug it in, does it tell you what device name it is given? If it is sata-to-usb you are using it is probably /dev/sd[a-z] or so, does anyone show up when you plug it in?

    • steel_moose@lemmy.worldOP
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      15 days ago

      Output of journalctl is almost same as dmesg:

      dec 04 05:22:58 mx kernel: usb 2-1: new SuperSpeed USB device number 17 using xhci_hcd
      dec 04 05:22:58 mx kernel: usb 2-1: New USB device found, idVendor=2109, idProduct=0711, bcdDevice= 1.44
      dec 04 05:22:58 mx kernel: usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
      dec 04 05:22:58 mx kernel: usb 2-1: Product: VLI Product String
      dec 04 05:22:58 mx kernel: usb 2-1: Manufacturer: VLI manufacture String
      dec 04 05:22:58 mx kernel: usb 2-1: SerialNumber: 000000123AFF
      dec 04 05:22:58 mx kernel: usb-storage 2-1:1.0: USB Mass Storage device detected
      dec 04 05:22:58 mx kernel: usb-storage 2-1:1.0: Quirks match for vid 2109 pid 0711: 2000000
      dec 04 05:22:58 mx kernel: scsi host3: usb-storage 2-1:1.0
      dec 04 05:22:58 mx mtp-probe[31054]: checking bus 2, device 17: "/sys/devices/pci0000:00/0000:00:14.0/usb2/2-1"
      dec 04 05:22:58 mx mtp-probe[31054]: bus: 2, device: 17 was not an MTP device
      dec 04 05:22:59 mx mtp-probe[31084]: checking bus 2, device 17: "/sys/devices/pci0000:00/0000:00:14.0/usb2/2-1"
      dec 04 05:22:59 mx mtp-probe[31084]: bus: 2, device: 17 was not an MTP device
      dec 04 05:23:20 mx kernel: usb 2-1: reset SuperSpeed USB device number 17 using xhci_hcd
      

      This cable has connected fine to previous ssd’s.
      Maybe the drive just had a typical ssd reactive failure 🤔
      (Disk Manager is just a gui mount tool shipped with mx.)