Hello Selfhosted - I’m writing to y’all asking for recommendations for a retailer that will properly pack spinning platter HDDs for shipping. These devices are sensitive to impacts, and since I’m intending to use them for critical data archiving, they need to be packed with appropriate padding! Newegg is apparently incapable of understanding this.
In particular I am looking for WD Red Plus drives, 2x of them, 10TB apiece.
To name and shame Newegg, I have now gotten two shipments of these from them, around $400 each time, and they have botched the packaging so badly on both that I would never accept and trust these drives. The first RMA I requested included notes about exactly how their packing failed, and about how these devices need to be treated better, which were entirely disregarded when they packed the second round.
Who can I buy from that will take their clients’ purchases seriously?!
I’m not saying its contentious. I’m saying if you’re gonna be mad, be mad at the right people. And in this specific case, the retailer is probably not the only issue, so switching to another retailer really won’t help you.
I might sound like a dick, but I’m trying to help you out–telling you that even if you switch retailers, if whomever is delivering your mail is a dick, you’re not going to experience a better situation.
I’ve been through a tremendous number of hard drives over my career. I shudder to think how many.
Thanks for your input.